The VC works with any video source including DVD players, set-top boxes, camcorders, and game consoles. Apparently I was pointing at the wrong. Neither of these companies tech service were of any use. I used the windows movie maker software to edit and make the final DVD. If you aren’t technically savvy, get a friend who is to help with the installation. Yeah, I’ve tried both of those and also downloaded the newest drivers from Diamond. Capture videos with the touch of a button.

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The Diamond package usually got higher reviews, so I went for that one. Upload your finished videos to YouTube and other popular video sites or just share them with windowz and family. The thing is, it was a video tape of old home movies that were not copyrighted, so this item found yet another way to defeat me.

Frequently Asked Questions

The included software pulls up on the computer and lets you know when to begin capture, at which point you would press the one button abovementioned. Their directions do not work and look as if they were written for WinXP.

OttoRiess Created on October 5, Some research I’ve found from folks who’ve had the same issue says that there’s problem is that lists a ” “Ehome Infrared Reciever” in Device Manager under the USB Devices and I don’t have that device listed anywhere. It seems that when you try to open this device you get the error “this device is not available or being used by other application, please close any application that may be using this device ad multijedia again”.


After reading many reviews including a few negative I decided to purchase the VC I have now spent many hours unsuccessfully attempting to install the software on two different computers.

Stay away from it, it’s just a waste of time. After troubleshooting, make sure to put the computer to start as usual as mentioned in.

Power Director 12 User Guide. If you need any assistance regarding Windows let us know. Cv500 Vengaloor Replied on October 8, Really, I swear I know what I am doing, and I am flummoxed to see how many good reviews these devices get.

Diamond Multimedia vc500 video capture device issues.

Our website is made possible by displaying online advertisements to our visitors. Rated 2 out of 5 by stiltsmcg from Why are these things so difficult to use Windowws have a lot of software and hardware experience; I edit video and audio, create databases, upgrade and downgrade, solve lots of tech issues.

Seems like this software would be easier to install and configure than this? I have the same question The software itself is a little buggy.

It takes all the stress out of converting video from almost any source and converting and preserving them into digital files. When I start the program a message windowws up that says the device is unavailable or being used by another application. This kind of startup is known as a “clean boot.


Diamond Multimedia vc video capture device issues. – Microsoft Community

Karthik Vengaloor Replied on October 6, In reply to Karthik Vengaloor’s post v500 October 5, It made no difference.

Capture videos with the touch of a button. In reply to Karthik Vengaloor’s post on October 6, Fortunately, they included a copy of ArcSoft Showbiz software that will work.

If multimediia not comfortable and somewhat proficient at using your computer and software products then this product might give you a frustrating experience.

Diamond VC One Touch USB Video & Audio Capture VC B&H

It has now been 6 days and no reply. You can refer to the following link to get the latest driver for the device which is compatible with Windows 7.

Add to cart Details. The EZ Multimeeia software that came with it doesn’t. So if I get an error, I just unplug the USB removing the power from the device and replug and it works again. Don’t bother with using EZ Grabber.