I received an error that the install had been complete. We were quickly able to locate and install the Win 7 printer driver via the HP site and the device will now print. This product was designated to be returned to HP. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Asia Pacific and Oceania. Not just with drivers; but with the associated application software? How does HP install software and gather data?

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HP Officejet All-in-One Specs – CNET

Posted 21 January – Posted 25 January – We were quickly able to locate and install the Win 7 printer driver via the HP site and the device will now print. No software or offifejet are available for this product with the selected operating system.

Several functions may not work. Product sold without warranty: It didn’t work, though, because the scanner needed to be reinstalled since the driver that came in the box with the new scanner was specific to that particular piece of equipment. BUT, I appreciate your response!


HP OfficeJet – Scan Feature Will Not Work But Everything Else Does! – External Hardware

I am so frustrated with this thing This product was designated to be returned to HP. Europe, Middle East, Africa. Hunt sczn your original drivers and give that a shot, if possible. Product has been exchanged: Select all Deselect all.

Technical data is gathered for the products supported by oficejet tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. How should I configure my browser to get the greatest benefits from the Lounge?

Posted 23 January – Username Changing provided by Username Change v1.

Select your operating system and versionChange Detected operating system: Asia Pacific and Oceania. Win7 uses the same driver architecture as Vista. A power surge fried one of them. The above FAQ links open in a new window.

Remove selected files Officejeg files. I found on a few more sites several more options to try – all with no avail. HP Officejet Scanner software Windows 7.


Keep it in the forums, so everyone benefits Become a BleepingComputer fan: I have since decided to reinstall my OfficeJet so that I can scan my documents and have a printer set up at my home office. Javascript is disabled in this browser. The serial number provided does not match the previously selected product.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Could be a problem with their drivers for Vista. Posted 20 January – I will look forward to somebody else perhaps having a solution!!! Thank you for your patience.